Mercure Windsor Castle Hotel

18 High Street, Windsor, United Kingdom, SL4 1LJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Windsor Castle Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Business center

 No Smoking

Non-smoking rooms

Overview

Mercure Windsor Castle is a 4-star hotel located in the center of Windsor. Founded in 1784, the hotel underwent a renovation in 2005.

Guests can get to Dorney Lake, Windsor Castle and Legoland Windsor in 5 minutes on foot. Set within a 10-minute walking distance from Windsor city center.

The hotel is situated near a church, a theater and a gallery.

Mercure Windsor Castle Hotel is within a 15-minute drive to London Heathrow airport.

Rooms

This property offers 108 rooms including Classic Double Room, Superior Single Room and Deluxe Suite. Guests will enjoy a view of Windsor Great Park and the River Thames from their rooms. Bathrooms are fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

Breakfast is offered in the restaurant every morning. The award-winning bar serves a selection of cocktails and afternoon tea. The Crooked House of Windsor and Caleys Lounge are situated in a shopping area, about 50 meters from the venue.

Services

Guests can avail of currency exchange, a safe deposit box and an elevator as well as a business center, secretarial services and a meeting room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 20 per day.

Number of rooms:   108.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Library

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay for free in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Windsor Castle Hotel Windsor location
Show big map »

Hotel Address:

18 High Street, Windsor, United Kingdom, SL4 1LJ

Get directions
City Center
  • Windsor
    300 m
Airports
Underground stations
  • Terminal 5
    8.3 km
  • Terminals 1,2,3
    10.8 km
  • Bus stop
    100 m
Restaurants
  • The Crooked House of Windsor (cuisine: British)
    10 m
  • Latino Taverna (cuisine: Continental)
    50 m
Parks
  • Alexandra Gardens
    500 m
  • Windsor Great Park
    690 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    108

Hotel Awards

UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure Windsor Castle Hotel photos Room
Double Room
Bed type: Double bed or Queen-size bed or 2 Single beds
Size: 21 m²
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information

Single Room

Room facilities
    Mercure Windsor Castle Hotel photos Room
    City Suite
    Bed type: King-size bed
    Check Prices
    — Less information+ More information

    Dlx Ste King Windsor Vw MGALLERY CITY EXPERIENCE RAT

    Mercure Windsor Castle Hotel photos Room
    Superior Double Room
    Bed type: King-size bed or 1 Super King-size bed or Double bed
    Size: 22 m²
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    Single room

    Room facilities
      Mercure Windsor Castle Hotel photos Room
      Deluxe Suite
      Bed type: King-size bed or Double bed
      Check Prices
      • Bathtub
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Mercure Windsor Castle Hotel Windsor location
        Show big map »

        Hotel Address:

        18 High Street, Windsor, United Kingdom, SL4 1LJ

        Get directions
        City Center
        • Windsor
          300 m
        Airports
        Underground stations
        • Terminal 5
          8.3 km
        • Terminals 1,2,3
          10.8 km
        • Bus stop
          100 m
        Restaurants
        • The Crooked House of Windsor (cuisine: British)
          10 m
        • Latino Taverna (cuisine: Continental)
          50 m
        Parks
        • Alexandra Gardens
          500 m
        • Windsor Great Park
          690 m
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          108

        Hotel Awards

        UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge

        Mercure Windsor Castle Hotel Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Contemporary Fine Art Gallery - 100 m
        • The Jeremy Sanders Gallery - 400 m
        • Royal Windsor Wheel - 400 m
        • The Barker Gallery - 500 m
        • Art Connection Eton - 500 m
        • Royal Windsor horse show - 900 m

        Popular areas

        • City Center - 200 m

        Places of interest

        • Windsor and Maidenhead Council - 300 m
        • Victoria Barracks - 300 m
        • Eton Ex Service Mens Club - 600 m
        • BMI The Princess Margaret Hospital - 800 m
        • King Edward VII Hospital - 1.0 km
        • Alma Road Social Club - 1.0 km
        • Windsor Castle - 1.2 km
        • Grenadier Club - 1.3 km

        Sport related

        • Windsor Racecourse - 1.6 km

        Museums

        • Windsor Guildhall - 100 m
        • Plan Conservation Ltd - 2.5 km

        Theaters

        • Theatre Royal - 100 m

        Medical care and Hospitals

        • Pure Spa - 400 m

        Local attractions

        • Legoland Windsor Resort - 3.7 km
          Winkfield Road, Windsor
        • Savill Garden - 5.1 km
          Wick Lane, Windsor
        • The Sounding Arch - 7.9 km
          River Road, Maidenhead
        • Dorney Court - 4.6 km
          Court Lane, Windsor
        • Royal Holloway - 6.9 km
          Egham Hill, Egham

        Near the hotel

        • St. George's Chapel - 90 m
          Castle Hill, Windsor
        • Frogmore House - 510 m
          Home Park Private, Windsor
        • Alexandra Gardens - 500 m
          WindsorEngland
        • Windsor Great Park - 690 m
          Duke's Ln, Windsor

        Restaurants nearby

        • The Crooked House of Windsor - 10 m

          Address: 51 High Street
          Phone: +44 (0) 1753 857 534

          Cuisine: British

        • Hungry Eye - 60 m

          Address: 1 Church Lane
          Phone: 01753 830099

          77% likes this, based on 279 reviews
          Cuisine: Nepali
          Price Range: CAD 26 - CAD 52

        • Caleys Lounge - 20 m

          Address: Macdonald Windsor Hotel
          Phone: 0844 879 9101

          72% likes this, based on 51 reviews

        • Latino Taverna - 50 m

          Address: 3 Church Lane
          Phone: 01753-857 711

          71% likes this, based on 246 reviews
          Cuisine: Continental
          Price Range: CAD 44 - CAD 74

        • The Carpenters Arms - 30 m

          Address: 4 Market Street
          Phone: 01753 863739

          70% likes this, based on 93 reviews
          Cuisine: British
          Price Range: CAD 8 - CAD 25

        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          108

        Hotel Awards

        UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge

        Hotels nearby
        Cities nearby
        • Stoke Poges hotels - 8 km
        • Slough hotels - 3 km
        • Maidenhead hotels - 9 km
        • Staines-upon-Thames hotels - 8 km
        • Egham hotels - 7 km
        • Old Windsor hotels - 3 km
        • Ascot (Berkshire) hotels - 9 km
        • Burnham (Buckinghamshire) hotels - 7 km
        • Bracknell hotels - 12 km
        • Chertsey hotels - 12 km

        Mercure Windsor Castle Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Windsor Castle Hotel

        Average guest rating

        7.8out of 10
        Fabulous
        Based on 241 reviews

        Rating by category:

        Location
        10.0
        Value
        7.0

        Guest reviews

        • Family with children
          8.8

          Liked the Central location, the beds were extremely comfortable and the staff were polite.

          We stayed in room 524 and the heating did not work so we were given an electric heater! For the money we paid for 2 nights stay this was not good enough and we should have been given some discount off our final bill-which we weren't.

        • Older travelers
          9.2

          Our visit was to attend the Royal Tattoo and the hotel is centrally located for that

          Some minor hiccups first morning at breakfast when various parts of the hot buffet were empty.My husband was quite dismayed at the price charged for a large malt at £14.

        • Group of friends
          10.0

          Our stay exceeded all expectations, the staff were courteous and helpful at all times and the restaurant meal was excellent

        • Couple
          7.4

          Great location, friendly staff overall would recommend

          TV not working for most of the day, not be all and end all but missed it to catch up with the news, sport etc

        • Older travelers
          7.8

          Close proximity to the Castle. Comfortable room, friendly staff.

          Had afternoon tea. no cake just little puddings. The scones were obviously heated in a microwave (despite having pre-booked the tea at a specific time) and were completely rock hard.

        • Couple
          6.2

          We stayed in a 'classic double' room - it was a little small but very comfortable and had everything we needed (hairdryer, tv, tea and coffee making facilities, bottled water etc). Nice decor. Comfy bed with nice sheets. Good shower... Fantastic location!!

          I think £115 room only was a little steep (despite the fact the rack rate was £140 for two people at the w/e)...

        • Single
          9.2

          Staff were very attentive and had good use of the english language.

        • Older travelers
          10.0

          friendly and well trained staff- beautiful room 204- excelent evening meal-best hotel breakfast that I can remember- stunning location

          Bar prices were a bit steep, other than that no adverse comment

        • Group of friends
          9.6

          The staff were courteous and efficient. We were placed in the annexe but the room was large and comfortable. We ate in the restaurant and the food and service were first class.

        • Older travelers
          5.0

          We left our room for about an hour to get a coffee in a local shop! On returning there were 8 people, who were unknown to us, in our room. There was no introduction or reason given they just left. We reported this to reception but received no appology from management or explanation. Our business is a security company and this fly's in the face of our ethos. But the hotel does print a disclaimer against loss of personal effects which I must warn them will fail in any claim if they did not take reasonable care to secure rooms. Also the hotel is over valued. Cleanliness is cosmetic, what you normally use is clean but the accumilated dust is not welcome. I have never paid £15 for a breakfast meal in my life and do not intend to start now. Because of the lack of enthusiasm and reaction by staff I have informed my directors and senior management that subsistance allowances will not be paid if the source is from any of this hotels group as I consider it not the best way of spending money.

        • Older travelers
          8.8

          The hotel was ideal for us, convienient with complimentary parking which proved very helpful as we did not arrive until late evening. We would certainly use the hotel again.

        • Older travelers
          6.6

          Plesentness of staff, good facilities, great location

          Beds uncomfortable

        • Couple
          9.2

          Free car parking, although it was very busy. Free internet. Fridge in the room. Room was reasonably spacious and had a bath. Very close to castle and town centre.

          No breakfast was included. Had to give our keys to the car park attendant because it was so busy.

        • Older travelers
          9.6

          Being put into the annexe we did see anything of the main hotel and the services it offers. The parking attendent was very polite and helpful.

        • Couple
          9.6

          Central location to Windsor Castle, shopping and complimentary parking for guests

        How to reach hotel

        hotel Mercure Windsor Castle Hotel Windsor location
        Show big map »

        Hotel Address:

        18 High Street, Windsor, United Kingdom, SL4 1LJ

        Get directions
        City Center
        • Windsor
          300 m
        Airports
        Underground stations
        • Terminal 5
          8.3 km
        • Terminals 1,2,3
          10.8 km
        • Bus stop
          100 m
        Restaurants
        • The Crooked House of Windsor (cuisine: British)
          10 m
        • Latino Taverna (cuisine: Continental)
          50 m
        Parks
        • Alexandra Gardens
          500 m
        • Windsor Great Park
          690 m
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          108

        Hotel Awards

        UKHOTEL AWARDSRecommendedWindsorMercure Windsor Castle Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge